We are here to help!
We understand that sometimes you may have questions or concerns, and we’re here to help.
Frequently Asked Questions (FAQs)
How long does shipping take?
We offer standard and expedited shipping options. Standard shipping usually takes 2 weeks to arrive, while expedited shipping usually takes less than that to arrive. The estimated delivery time depends on the shipping option you choose and your destination.
What shipping options are available?
We offer standard, expedited, and international shipping options. Please refer to our Shipping Information section for more details.
How can I track my order?
Once your order is shipped, we’ll email you a tracking number. You can use this tracking number to track your order on our website.
Returns & Refunds FAQs What is your return policy?
We accept returns within 30 days of delivery. The returned product must be in its original condition and packaging. Please refer to our Returns & Refunds section for more details.
How do I initiate a return?
To initiate a return, please contact us first. We’ll provide you with instructions on how to return the product.
How long does it take to receive a refund?
Once we receive the returned product, we’ll process your refund within 5–7 days. The refund amount will be credited to your original payment method.
Payment FAQs What payment methods do you accept?
We accept credit cards and PayPal. Please refer to our Payment Information section for more details.
How can I make a payment?
You can make a payment on our website using your preferred payment method. Please refer to our Payment Information section for more details.
Is my payment information secure?
Yes. We use the latest encryption technology to ensure that your payment information is safe and secure.